FREQUENTLY ASKED QUESTIONS
Are Enbacci products appropriate for my skin type?
Enbacci products have been formulated for all skin types and with sensitive skin types in mind. However, we cannot guarantee that you won't have a reaction or irritation as everyone is different. We therefore recommend that you patch test products if you have not used them before.
Are these products for women or men?
All of Enbacci's products are unisex so can be used by all genders.
Are Enbacci's products natural and organic?
Whilst we sometimes use naturally derived and organically grown ingredients, we don't like to say our products are natural or organic. These are two very heavily exaggerated words in the cosmetic and personal care industry.
Take it from us, if we were truely selling you natural and organic products, your products would not last two week in the fridge and we would have a completely different business model.
How long can I keep my products after opening them?
All of the products can be used up to 12 months after opening.
Are Enbacci products tested on animals?
No. Enbacci prides itself in producing animal cruelty free products. We have been certified by Choose Cruelty Free. However, with the recent merger of CCF and the Leaping Bunny Program, you will no longer see our name in the list of accredited brands as we decided not to have ourselves accredited at this point in time.
Where are Enbacci's products produced?
All of Enbacci's products are manufactured in Australia.
Can I recycle my packaging after I have finished with the product?
Yes. In fact, we encourage our clients to recycle their packaging when they have finished with their products. Please clean your empty bottles and tubes before placing them in the recycling bin. Bottle and tube caps (silver lids) may be dropped off at a TerraCycle collection point for recycling.
At what age can I start using the Vitis Vinifera Rejuvenating 3-Step System?
The Vitis Vinifera Rejuvenating 3-Step System can be used by those as young as teenagers to those with more mature skin. All of the products in the range contain grape stem cells, which can help to protect the skin from the first signs of ageing. Hence, it is important to get an early start as preventative measure for lasting youthful skin. the grape stem cells in the products also have the ability to reduce the appearance of environmental stresses, making the Vitis Vinifera Rejuvenating 3-Step System idea for a variety of ages.
Is the Vitis Vinifera Rejuvenating 3-Step System for oily or dry skin types?
Most skin types can use the products in the Vitis Vinifera Rejuvenating 3-Step System. Furthermore, Enbacci has developed formulas that can be used by those with sensitive skin
What are the shipping costs for purchasing products on the website?
Please see our shipping page.